The privacy of your data is our priority. We securely collect the minimum amount of information required to provide website visitors with the best personalized service.
PRIVACY POLICY
Last Updated: June 25, 2026
1. Introduction
Clear Inc. ("Clear", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, or use our products and services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
By using our website or providing your information to Clear Inc., you agree to the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
-Name
-Company name
-Email address
-Telephone number
-Mobile phone number
-Mailing address
-Job title
-Any information you voluntarily provide through contact forms, emails, or customer support.
Technical Information
When you visit our website, we may automatically collect:
-IP address
-Browser type and version
-Device information
-Operating system
-Pages visited
-Date and time of access
-Website usage statistics
-Referring website information
This information helps us improve the performance, functionality, and security of our website.
3. How We Use Your Information
We may use your information to:
-Respond to your inquiries
-Provide requested products and services
-Manage customer accounts
-Schedule appointments
-Provide technical support
-Send invoices and service notifications
-Improve our website and services
-Maintain security and prevent fraud
-Comply with legal obligations
-Communicate with you regarding existing business relationships
Where permitted by law and with your consent where required, we may also send you information regarding our products and services. You may unsubscribe from marketing communications at any time.
4. SMS/Text Messaging Communications
Clear Inc. may communicate with customers via SMS (text message) for purposes including customer support, appointment reminders, project updates, account notifications, service updates, security notifications, and other communications directly related to the products or services you have requested.
We may contact you by email, telephone calls, SMS/text messages, or other electronic communications regarding your account, services, appointments, support requests, security updates, and other communications necessary to provide Our Services. Wewill only send SMS messages where you have provided your consent or where otherwise permitted by applicable law.
How We Obtain Your Consent
Customers may provide consent to receive SMS messages through one of the following methods:
-By providing verbal consent during a telephone conversation with an authorized Clear Inc. representative.
-By submitting a website form that includes an SMS consent disclosure.
-By providing consent through other methods permitted by applicable law.
When consent is obtained verbally, customers are informed that:
-They are agreeing to receive SMS messages from Clear Inc.;
-Message frequency may vary depending on their interactions with Clear Inc.;
-Message and data rates may apply according to their wireless carrier plan;
-They may reply STOP at any time to opt out of future SMS communications; and
-They may reply HELP for assistance or contact Clear Inc. directly.
If You choose to provide Your mobile phone number, You may receive text (SMS) messages from Clear Inc. regarding customer support, service updates, appointment reminders, account notifications, or other information directly related to the services You have requested.
SMS consent is not shared with third parties or affiliates for marketing purposes.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Message frequency may vary depending on Your interactions with Clear Inc.
Message and data rates may apply based on Your wireless carrier plan.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Notwithstanding the foregoing, mobile phone numbers, SMS opt-in consent, and text messaging originator information will never be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
5. Sharing of Personal Information
Clear Inc. does not sell your personal information.
We may share personal information only with trusted service providers who perform services on our behalf, such as website hosting providers, information technology providers, payment processors, customer support providers, legal advisors, auditors, and other vendors who require access to perform services for Clear Inc. These service providers are contractuallyobligated to protect your information and may only use it for the purposes for which it was provided.
We may also disclose personal information where required by applicable law, court order, legal process, or governmental request, or in connection with a merger, acquisition, financing, or sale of all or substantially all of our business assets.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile phone numbers, SMS opt-in consent, and text messaging originator information will never be sold, rented, disclosed, licensed, transferred, or shared with any third party or affiliate for marketing or promotional purposes.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
-Remember your preferences
-Improve website functionality
-Measure website performance
-Analyze visitor behavior
Most browsers allow you to disable cookies through your browser settings. Certain features of our website may not function properly if cookies are disabled.
7. Analytics
We may use analytics services such as Google Analytics or similar providers to understand how visitors use our website.
Analytics providers may collect information such as:
-IP address
-Browser information
-Device information
-Pages visited
-Time spent on pages
This information is used only to improve our website and services.
8. Data Security
Clear Inc. maintains reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take commercially reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
-Provide requested services;
-Fulfill contractual obligations;
-Comply with legal, regulatory, accounting, or reporting requirements;
-Resolve disputes; and
-Enforce our agreements.
When personal information is no longer required, it is securely deleted or anonymized.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
-Request access to your personal information;
-Request correction of inaccurate information;
-Request deletion of your information where permitted by law;
-Withdraw consent where processing is based on consent;
-Request information regarding how your data is processed.
To exercise these rights, please contact us using the information below.
11. Third-Party Websites
Our website may contain links to third-party websites.
Clear Inc. is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our website and services are not directed to children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.
13. International Transfers
Your personal information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate.
By using our services, you acknowledge that your information may be transferred to jurisdictions that may have privacy laws different from those in your province, state, or country.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective upon posting the updated Privacy Policy on this page. The "Last Updated" date will be revised accordingly.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or our SMS communications, please contact us:
Clear Inc.
184 Front St. East, Suite 701
Toronto, ON, M5A 4N3
Canada
Email: hello@clear.inc (replace with your preferred privacy email address if different)
Website: https://clear.inc
If you no longer wish to receive SMS communications from Clear Inc., you may reply STOP at any time. For assistance, reply HELP or contact us using the information above.
